Graduates who are overseas and unable to collect their hardcopy credentials in person may request courier delivery for their SIM certificate and/or transcript to a single overseas address.
Important:
1. Qualification certificates and/or transcripts can only be mailed directly to the graduates, not to third parties.
2. Ensure you have not previously collected your qualification certificate and/or transcript before requesting overseas courier delivery.
3. Requests will be withheld for graduates with outstanding fees. Courier requests will not be processed until all outstanding payments are made.
SIM is not responsible for certificates and/or transcripts that are delayed, damaged, lost, or stolen during courier delivery. Please note that the Institute will not issue replacement certificates.
To make a request, log in to SIMConnect and follow these steps:
- Navigate to MyApps.
- Select Service Center.
- Choose Courier Service for EA.
- Click Add case.
- Fill in the required contact and case details.
- Submit your request.
For graduates of programmes where the qualifications are awarded by SIM’s University Partners, kindly email the University Partners to make your enquiry. The management of qualification credentials is under the discretion of each respective university.